Age Verification & Children’s Privacy Statement

Last updated: August 2026

1. Minimum Age Requirement

LearnWithOtti is designed for A-Level students and is available to users aged 16 and over. We do not knowingly allow users under 16 to register or use the Service.

If you are under 16, you must not create an account or use the Service. Any account found to belong to a user under 16 will be immediately suspended, all associated data will be deleted, and a full refund of any charges will be issued.

2. How We Verify Age at Sign-Up

2.1 Current Process

At the point of registration, users must confirm that they are 16 or over by accepting our Terms and Conditions, and provide their date of birth. This is recorded alongside the account creation timestamp. Email confirmation is required before an account becomes active.

2.2 Nature of Verification

We are transparent that our age verification combines a self-declared confirmation with a recorded date of birth, which we use to enforce our 16+ minimum age at the point of registration. This is a common approach for services targeting 16+ audiences and is consistent with guidance from the ICO. We take reasonable steps to enforce our age requirement and respond promptly to any reports of underage use.

2.3 Why We Collect Date of Birth

For everyday use of Otti, our AI tutor, age assurance historically relied on self-declaration alone. We now also collect date of birth at registration so that our 16+ minimum age can be enforced automatically rather than relying solely on a checkbox, consistent with ICO guidance for services targeting a 16+ audience.

2.4 Stronger Verification for Human Tutoring

Where a student books a session with a real, human tutor rather than using Otti alone, we apply stronger safeguards because a real person interacts directly with the student and sessions may be recorded. For students aged 16 or 17, we require a parent or guardian to provide their name, email address, and relationship to the student, and to give consent before that student can be recorded during a human tutoring session. See Privacy Policy §5.5 for full details.

3. Protections for Users Under 18

3.1 Data Minimisation

We collect only the data necessary to provide the Service. We do not request information such as school name, year group, or detailed demographic data from any user.

3.2 No Behavioural Advertising

We do not serve behavioural or targeted advertising to any user, regardless of age. Any analytics we carry out is solely for the purpose of improving the Service.

3.3 No Social Features

LearnWithOtti does not include social networking features, public profiles, user-to-user messaging, or any mechanism by which users can identify or contact one another.

3.4 AI Safety and Appropriate Content

Otti is instructed to focus exclusively on A-Level academic content. It is configured to decline requests that fall outside its educational scope and to avoid generating content that is inappropriate for a student audience.

3.5 No Commercial Profiling

We do not create commercial profiles of users under 18. Interaction data for under-18 users is used solely to operate the Service and to track academic progress within the platform.

3.6 Anonymised Data Use

Any secondary use of data (such as for improving Otti or producing educational content) is carried out only on fully anonymised data that cannot be linked back to any individual user.

3.7 Human Tutoring, Recording & Guardian Consent

Students under 18 cannot be recorded during a session with a human tutor until a parent or guardian has given consent. See Privacy Policy §5.5 for how we collect and use guardian details and session recordings.

4. Information for Parents and Guardians

If you are a parent or guardian and have concerns about your child’s use of LearnWithOtti, please contact us at rob@learnwithotti.co.uk. We can:

  • Confirm whether an account exists for a given email address
  • Provide information about what data we hold
  • Delete an account and all associated data upon verified request
  • Issue a full refund where an account is closed due to age concerns

5. If We Discover an Underage User

If we become aware that a user is under 16, we will immediately suspend their account, delete all associated personal data, and issue a full refund of any charges paid. We will not retain any data collected during the period of underage use.

6. Compliance with UK Children’s Code

We are committed to implementing the ICO’s Age Appropriate Design Code (Children’s Code). Our current and planned measures include:

  • Age-appropriate privacy notices written in plain English
  • High privacy settings applied by default for all users
  • No geolocation data collection
  • No profiling of users for non-essential purposes
  • No nudge techniques or dark patterns in the user interface
  • No connected toys or devices
  • No parental monitoring tools that could undermine a young person’s trust in the Service

7. Contact

For any questions about age verification or children’s privacy, contact us at rob@learnwithotti.co.uk.

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